Solution
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Welcome to octi Suite Support
Welcome to octi Suite Support.
This support portal is the central place for all questions, issues, feature requests, and product-related discussions regarding octi Suite extensions.
Before creating a support entry:
1. Use the search function to check whether your question has already been answered.
2. Select the affected product.
3. Choose the topic that best matches your request.
4. Check the documentation for available guides and solutions.
Documentation:
https://account.octi-suite.com/knowledge/documentation.html
Community-driven support:
While the octi Suite team actively monitors this portal, community members are also welcome to participate and share solutions, experiences, and best practices. Helpful contributions from other users are always appreciated.
For technical issues, please include as much information as possible:
- Joomla version
- PHP version
- Product name and version
- Template/framework in use
- Steps to reproduce the issue
- Expected result
- Actual result
- Error messages (if available)
- Screenshots and relevant logs
Available products:
- OD Local Fonts
- OD License
- OD Suite Hub
- OD Help
Available topics include installation, configuration, updates, bug reports, feature requests, licensing, documentation, and general questions.
Support response time:
We usually respond within 24–48 business hours.
Thank you for using octi Suite.

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Email: suite@octi-design.at
Support: support@octi-design.at
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